Have you ever been in a work or school environment where tensions are running high and you can see the unfolding dynamics as both fascinating and complex? It can feel like you're navigating a minefield of competing interests, self-interests, deeply entrenched patterns of behaviour, and people who may not show up as their best. This week I've had to face these issues head on right here in my workplace and at my son's boarding house. But no matter how different the spaces may be, emotional intelligence always plays a huge role - whether we acknowledge it or not. In this podcast we'll explore why emotional intelligence is key if we want truly effective leaders both in the workplace and beyond.